FAQs

All the answers you need in one place to plan your next epic adventure, from booking to exploring!
FAQs
Got questions? We’ve got answers! We understand solo travelling can be nerve wracking so we’re here to help you prep, plan, & feel confident about your next adventure.
Bookings & Cancellation
Can I change my tour or travel dates?
Yes. You can switch to a different tour or departure date as long as you request the change at least 8 weeks before your original departure date. Any price difference between tours or travel dates will need to be paid at the time of the change.
Payment Options
We offer flexible payment plans to help spread the cost of your trip:
• £49 Deposit Plan – Secure your place with just £49, then pay the remaining balance in monthly instalments. The full balance must be paid at least 2 months before departure.
• £199 Flexible Plan – Pay a £199 deposit, then make payments at your own pace. You must have paid at least 50% of the trip cost 4 months before travel, with the remaining balance due 2 months before departure.
• Pay in Full – Pay the full trip cost upfront and you’re all set.
From time to time, we may run promotions offering deposits from as little as £1. These follow the same structure as the £49 Deposit Plan.
Cancelling Your Trip
If you need to cancel, you must notify us in writing by email. Cancellation charges are as follows:
• More than 120 days before departure – 50% of the amount you’ve paid so far is non-refundable.
• Between 60 and 120 days before departure – 100% of the amount you’ve paid so far is non-refundable.
• Less than 60 days before departure – 100% of the total trip cost is non-refundable.
Inclusions & Exclusions
What’s included?
All trips include carefully selected accommodation, in-country transport, airport pickup on arrival, and a range of activities specific to your tour. You’ll also enjoy expert local guides, pre-departure support, and the chance to connect with a like-minded travel group. Depending on your tour, included experiences might be cultural excursions, adventure activities, classes, or special local experiences.
What’s not included?
Flights to and from your destination, optional activities, travel insurance, visas, and any additional requirements such as background checks for volunteering with children are not included. You’ll also need to cover any personal expenses not specified in the itinerary.
Flights
Flights are not included in the trip price and will need to be booked separately. We recommend securing your place on the trip before booking flights, as availability and dates can sometimes change and flight prices can fluctuate.
Once your place is confirmed, our team is happy to help with advice on the best airports to fly into, typical routes, and timings to ensure your arrival runs smoothly.
Luggage & Packing
Pack light, pack smart, and be ready for anything. Bring versatile clothing for warm days, cooler evenings, and temple visits. A sturdy backpack or suitcase works fine, and you’ll have opportunities to do laundry along the way. Don’t forget essentials like chargers, travel documents, and a good pair of walking shoes for exploring
Arrival & Transfers
We provide an airport transfer on the day your trip begins. To make things easy, aim to arrive between 9am and 5pm on the start date. Once you’ve booked your flights, be sure to share your arrival details in the Manage My Booking area so we can coordinate your pick-up.
If you’re arriving outside these times, don’t worry, we can help you arrange a private transfer at your own cost. Our team will give you all the details you need to meet your driver and get to your accommodation safely and smoothly.
All in-country transport throughout your trip is included, so you can relax and enjoy the journey. We handle transfers between hotels, activity locations, and any pre-arranged excursions, using buses, trains, and boats where needed.
Each tour page lists the correct airport to fly into and out of, so you’ll know exactly where to arrive and depart. If you're still unsure, just chat to the team!
Pre and Post Tour
If you’re arriving early or staying on after your programme, we can help make the most of your extra time. Extra nights of accommodation before the tour starts can be booked easily through us, just get in touch with our team.
Planning to continue your adventure once your trip ends? Our travel experts can offer advice on the best destinations, routes, and experiences to extend your journey, so you can explore confidently and make the most of your time abroad.