FAQs

Some of our programmes require a DBS check or the equivalent background check for your country of residence. If this applies to your trip, we’ll make this clear during the booking process. If you’re a UK resident, you can use an existing Enhanced DBS check as long as it was issued within the last 12 months. If you don’t already have one, no stress, we can arrange this for you. The DBS service can be added directly to your booking through your Manage My Booking portal. If you’re based outside the UK, you’ll need to provide the equivalent background check from your home country. Our team will guide you on what’s accepted and how to obtain it, so everything is organised well before you travel.

Skip the stress and dive straight into the adventure. With us, all the planning is done, so you can focus on exploring Thailand’s highlights, hidden gems, and local experiences. Travel with a fun, like-minded group, make friends for life, and enjoy 24/7 support from our team every step of the way.

Who are the group leaders? Your group leader is your go-to guide, mentor, and ultimate problem-solver while on tour. They know Thailand inside out, from hidden local spots to the best places to eat, and are there to make sure your trip runs smoothly. Think of them as your travel BFF who’s got your back 24/7. How big are the groups? Groups are kept small and social, usually between 12 and 22 travellers, so it’s easy to bond and make friends for life. You’ll meet people from all over the world, all sharing the same love of adventure and discovery. Can I get in touch with my group or leader before the trip? Yes! Around two weeks before your tour, your group leader will be added to your group WhatsApp. You’ll also be able to connect with your fellow travellers in our private destination-specific community so you can start sharing tips, hype, and travel excitement before you even arrive.

You can inform us of any medical conditions or dietary requirements when booking on, and we’ll make sure these are taken into account throughout your trip. This includes allergies, intolerances, or any ongoing medical needs. For dietary requirements, we also recommend printing a card with your needs written in the local language, so you can feel confident when ordering food independently. We’ve supported many travellers with allergies and special diets, ensuring they stay safe, comfortable, and well-fed during their adventure.

Yes, your trip is fully financially protected. We are members of ABTOT (Association of Bonded Travel Organisers Trust), which means that in the unlikely event of our company ceasing to trade, any money you’ve paid for your trip is secure. This includes the cost of your accommodation, and tour arrangements booked through us. Booking with us gives you peace of mind knowing your investment is safe and your adventure is protected from unexpected disruptions.

Visa requirements depend on your nationality and the country you are visiting. For UK citizens travelling to Thailand, you can stay for up to 60 days without a visa as a tourist. Border control may ask for proof of departure within that time, such as a return or onward flight. Visa requirements vary depending on your nationality and the country you are visiting. Some destinations, like Thailand, allow certain nationals to enter visa-free for a limited period, while others, such as Indonesia, may require a visa on arrival or in advance. It is your responsibility to check the latest visa and entry requirements before travelling. You can do this via the relevant embassy or consulate website, or reach out to our team for guidance. We also recommend checking with your GP or a travel health clinic for advice on vaccinations and other health precautions for the country you are visiting. Make sure to arrange any required vaccinations well in advance to ensure a smooth start to your trip.